Energy Solutions International Inc.

Customer Care Overview

Energy Solutions’ commitment to world-class service doesn’t stop with the sale and implementation of our software. With more than two decades of experience working in partnership with our customers, we’re committed to supporting our software and our clients.
Our Customer Care Group helps clients with installation, service and support, consulting and training for our software applications and systems solutions. Our support group handles all product warranties and provides upgrades for existing users to the latest versions of Energy Solutions software.

Review our Severity Codes and Typical Resolution Times Brief

Review our Software Classification Policy Brief

A password is required to access these files.

Customers with a valid support contract can contact the support desk for their password at:

+1 (281) 664-8200
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